Square Enix has announced it is ending support for the iOS version of Final Fantasy Crystal Chronicles Remastered, following the discovery of an unfixable bug affecting the game's paid DLC (h/t: The Verge).
Final Fantasy Crystal Chronicles Remastered was released for the Nintendo Switch, PS4, Android, and iOS back in August 2020, and is a remaster of the Nintendo GameCube title that debuted in Japan in 2003 (the game was released in North America and Europe one year later).
The new version of the game included enhanced graphics, additional dungeons, and an updated soundtrack, as well as the option for cross-platform online multiplayer and the ability to purchase bonus DLC to decorate your character and equip them with better items.
According to a recent statement from the publisher on the Final Fantasy portal, however, this DLC hasn't exactly been working as intended on the iOS version of the remaster as of late, with the company receiving reports at the end of last month that players were having trouble accessing the content they had previously purchased.
As Square Enix outlined, it later investigated this problem and eventually found that this issue was "due to changes made to the in-app purchases model", but went on to confirm that it is "unable to completely fix the bug" while continuing to implement the new changes. As a result, it has decided to end support for the title, and will now offer refunds for anyone who bought any of the additional content in January 2024 or later.
Here is the complete list of affected DLC:
- Full Version
- Moogle Arms
- Relic Arms
- Sapphire Earring
- Magic Wallet
- Special Arms Set
- Sherlotta's Crystal
- Yuri's Crystal
- Layle's Crystal
- Leo's Crystal
- Mira's Crystal
- Bel Dat's Crystal
- Chelinka's Crystal
- Chime's Crystal
- Memory Crystal Pack
Square Enix asks customers who wish to receive a refund for the game to contact Apple Support and request a refund directly and also posted various links to their different support centers.
You can read the full statement here.
[source na.finalfantasy.com, via theverge.com]
Comments 4
The "old guard" developers who are used to making console games that they release and forget about have never really managed to adjust to the need for mobile games to be supported long term. So many early iOS games stopped working over time and the big companies like Namco, Sega, 2K, Square, Konami, Capcom, etc are the main culprits.
I think they are still in the mindset of releasing a game and moving onto the next project and don't approach it with the need to ensure things don't break when Apple makes a change to iOS.
I'm still annoyed that 2K lied about fixing Bioshock when it stopped working 6 months after release. And they wonder why people don't want to pay premium prices for mobile games...
@BulkSlash i'm still pissed off at bioshock's securom ***** on the original pc release, what a complete ***** show that was.
@BulkSlash A lot of good iOS and Android games have been lost to time because of the lack of updates, Metal Gear Solid: Touch, Mirror's Edge (the mobile game is actually great), and plenty more.
I bought an iPad 3 a few years ago, and hacked it in order to play those long delisted abandonware games. Its sad that it has to come to this even though iOS is still around. This should have never happened in the first place.
Seems like Square Enix needs to employ hackers for this.
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