With CeX it also comes down to convenience, especially with casual gamers. A number of people would buy a relatively new game for the same or more money than it is to buy it brand new! Why? First of all they don't care about it being new and perhaps sells every game they are done with anyway. Secondly, they don't want to buy it online. Also, there are no other nearby stores that sell it.
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Re: Playing The CeX Retro Lottery
With CeX it also comes down to convenience, especially with casual gamers. A number of people would buy a relatively new game for the same or more money than it is to buy it brand new! Why? First of all they don't care about it being new and perhaps sells every game they are done with anyway. Secondly, they don't want to buy it online. Also, there are no other nearby stores that sell it.